Crises and Issues Management
When unexpected events occur, a swift and effective response can make all the difference in how an organisation and its reputation emerges from the situation. We help anticipate issues and prepare for all eventualities to the organisation’s reputation. We take careful steps to ensure that communications regarding an issue are thoughtful, considered and incapable of misinterpretation – all within a framework that includes providing counsel and on-site crisis management support, message development, monitoring and analysis as well as media training. Whatever the situation, we will be there by your side.
The IScann Wired product solution is a crawl of data from news, e-commerce, social media and blog sites and other social media platforms overlayed with a proprietary algorithm that prioritises the searched key indicators and provides key insights often missed in an information overloaded world.
We organise tabletop exercises with key personnel who are assigned high-level roles and responsibilities to deliberate various simulated emergency or rapid response situations. While tabletops frequently are used to address situations from improving team responses to disaster preparedness and emergency planning, they also can contribute to less time-critical challenges such as programme management.
Vulnerability assessments refer to the process of defining, identifying, classifying, and prioritising vulnerabilities in systems, applications, and networks. Existing risks are identified concerning external threats designed to take advantage of vulnerabilities. At a tactical level, we work with clients to identify potential methods of unauthorised access by which threats can gain entry to the organisation’s network. Assessments need to be performed before the vulnerabilities found can be exploited.
We have a no-stone-unturned approach when It comes to generating meaningful and measurable coverage for our clients across traditional and evolving media channels. Our team will develop a tailored and thoughtful public relations programme built around the organisation’s specific objectives. We will dig deep to source and develop stories and we will find ways to amplify the coverage with a singular focus on results.
We provide clients with digital investigation services to proactively identify and validate potential threats, incidents and/or targets. Open source intelligence is used to determine the scope and give the appropriate business context for the situations. Actionable intelligence is identified to address the root cause of recurring incidents or actions.
Social Media Tracker
The social media tracker allows for the tracking of social media accounts across a wide range of identified media using our proprietary model. The reporting allows for the identification of the status facing specific crucial issues and determination of how particular actions are progressing.