Strategic Communications


Crises and Issues Management

When unexpected events occur, a swift and effective response can make all the difference in how an organisation and its reputation emerges from the situation. We help anticipate issues and prepare for all eventualities to the organisation’s reputation. We take careful steps to ensure that communications regarding an issue are thoughtful, considered and incapable of misinterpretation – all within a framework that includes providing counsel and on-site crisis management support, message development, monitoring and analysis as well as media training. Whatever the situation, we will be there by your side.

Media Engagement

We offer an awareness and insight into media relations that has been built on a foundation of relationships with regional, national and international press.

We have an established track record of securing top-tier coverage in sector-specific and mainstream media for our clients so that their brand and story is visible in the right places.

IScann Wired

The IScann Wired product solution is a crawl of data from news, e-commerce, social media and blog sites and other social media platforms overlayed with a proprietary algorithm that prioritises the searched key indicators and provides key insights often missed in an information overloaded world.

Social Media Tracker

The social media tracker allows for the tracking of social media accounts across a wide range of identified media using our proprietary model. The reporting allows for the identification of the status facing specific crucial issues and determination of how particular actions are progressing.

General Internet Defence

The internet is built on several very standardised forms of communications between computers, with some parts of the communication being safer than others. The effective use of each part of the internet for its designed purpose will only ensure that communications are secure. Various methods and tools can be employed to minimise risks whilst online and allow for the quick identification of internet security threats such as phishing, spamming and clickjacking.

Underlying Web Mechanisms

The internet is an evolutionary structure which has changed its form every so often to cater for the growing needs of its users. We provide an overview of the modern architecture of the internet, in terms of what happens when a user requests for a website, how websites are served, and how website data is transferred through undersea cables and exchanges, to arrive at the user’s computer. Understanding how internet requests and responses travel across cyberspace will allow investigators to identify key parts of the chain where information can be monitored and extracted.

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